Frequently Asked Questions
Everything you need to know about your MG Shop experience
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Do you provide a size guide for your clothing?
Yes, every product page features a detailed size chart with measurements in both inches and centimeters to help you find the perfect fit.
Which payment methods do you accept?
MG Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our sustainability initiative.